Paragon Hotel Co.’s DoubleTree by Hilton – Winston-Salem University hotel has chalked up more than 350 guest reviews—more than 90 percent of them lauding the hotel with ratings of “very good” and higher—to earn a TripAdvisor 2017 Certificate of Excellence Award.
“Founded in 2010, the Certificate of Excellence honors hospitality businesses that deliver consistently great service,” says TripAdvisor, billed as the world’s largest travel community with 96 million members and 390 million monthly visitors to its website, which includes a half-billion reviews and opinions.
To earn a TripAdvisor’s coveted global designation, an establishment must: maintain an overall TripAdvisor rating of at least four out of five stars; have a minimum number of reviews; and have been listed on TripAdvisor for at least 12 months.
This year alone, among the hundreds of guest opinions posted on TripAdvisor, the PHC hotel, located at 5790 University Pkwy. in Winston-Salem, earned such guest reviews as:
“Excellent Hotel: This hotel is the by far the best hotel we have stayed at in all of our travels for soccer tournaments. The staff was extremely nice and accommodating. The rooms were very clean. I would recommend this particular DoubleTree Hotel to anyone staying in the Winston-Salem area.”
“Amazing: Amazing place to stay, staff is friendly, nice, courteous. Very helpful & the cookies are the bomb. Plenty on stock. Provided us with a room to hang out in for our club. Breakfast buffet was delicious.”
“Time and again,” says Mitesh Patel, president of the Anderson, S.C.-based hospitality company, “the Paragon Hotel Co. team at Winston-Salem proves that five-star service earns five-star reviews. Under General Manager Joshua Rubio’s leadership, consistent dedication to our guests is baked in—even in our cookies.”
The hotel, with a three-of-five star hotel industry classification, offers such amenities as Wi-Fi, a pool, breakfast buffet, restaurant, bar, fitness center, and more, in addition to the complimentary cookies.
PHC owns and manages properties comprising more than 2,100 rooms in South Carolina, North Carolina, Georgia, Tennessee, and Virginia. The company aims to be the preferred hospitality-management company that earns the loyalty of its customers, team members, and investors. In addition to IHG franchises, PHC’s portfolio includes hotels within Hilton Worldwide, Marriott, Choice Hotels International, Carlson Rezidor Hotel Group, Best Western, and Wyndham Worldwide franchises.